Returns and Replacement
Defective products are replaced free of charge without any shipping fee. Please contact us at support@alliums.com.au for a free return postage label (Prepaid by Alliums).
Returns and Refund
If you are not satisfied with your purchase for any reason, please contact us within 30 days of purchasing at support@alliums.com.au for a free return postage label (Prepaid by Alliums). A full refund will be processed promptly via the same payment method you have made.
Return Package
You must ensure the goods you are returning are unused, in their original packaging with all tags, instructions and parts included.
To facilitate the refund or replacement process, please include a copy of the invoice or order confirmation and a short returning reason inside the package.
For further details regarding the Returns and Refunds/Replacements Policy, please refer to the Terms of Use.
WARRANTY
Alliums products are designed and manufactured to the highest quality standards. Your purchased product is covered under a 1-year standard warranty.
CONTACT US
Feel free to contact our helpful Customer Support Team. Please provide your order number when you contact regarding your product or warranty claims.
By email: support@alliums.com.au